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ASPIRE TRAINING & CONSULTING vContentsBefore you begin viiTopic 1 Determine the appropriate response to case management in accordance with organisational and legislative requirements 11A Develop and utilise case management processes in accordance with statutory requirements 21B Implement appropriate processes to enable the client to set goals and participate in case management processes 101C Integrate appropriate cultural considerations into all aspects of case management planning 161D Provide information on rights of appeal and avenues of complaint so the client understands rights and responsibilities 33 Summary 39 Learning checkpoint 1: Determine the appropriate response to case management in accordance with organisational and legislative requirements 40 Topic 2 Conduct case management meetings 452A Facilitate information sharing with the client and establish an appropriate rapport 462B Identify and agree on client and work
federal and state anti-discrimination acts, equal opportunity acts, and legislation supporting human rights. Current legislation and policies relating to migrants and asylum seekers are also relevant. Individual organisations will have their own policies and procedures for addressing CALD issues and needs, based on relevant legislation
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