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Control And Its Process - ICSI

Control And Its ProcessBatch: FO_J11_01 Subject: ManagementCS Foundation ProgrammeThe ICSI AhmedabadChapterIntroduction Themodernconceptofcontrolenvisagesasyste mthatnotonlyprovidesahistoricalrecordofw hathashappenedtothebusinessasawholebutal sopinpointsthereasonswhyithashappenedand providesdatathatenablethemanagertotakeco rrectivesteps, AccordingtoGeorgeRTerry-" ,evaluatingtheperformanceandifnecessary, applyingcorrectivemeasuressothattheperfo rmancetakesplaceaccordingtoplans." InthewordsofHaynesandMassie-"Fundamental ly, .STEPS IN Control and comparing actual results against corrective Thefirststepinthecontrolprocessistoestab lishstandardsagainstwhichresultscanbemea sured. Thestandardsthemanagersdesiretoobtainine achkeyareashouldbedefinedasfaraspossible inquantitativeterms. Standardsexpressedingeneraltermsshouldbe avoided. and Comparing actual Results against Standards Measurementofperformancecanbedonebyperso nalobservation,byreports,chartsandstatem ents.

Introduction Controlling is an important function of management. It is the process that measures current performance and guides it towards some predetermined objectives The modern concept of control envisages a system that not only provides a historical record of what has happened to

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