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Control vs. Trust Mastering a different management …

Control vs. Trust Mastering a different management approachBy John Hagel and John Seely BrownBusiness confronts intensifying competition and growing uncertainty. Such conditions naturally favor the Control mindset: managers batten down the hatches, bring all resources required for business success under their direct Control , and rely on no one else. Micro-manage all activities. Keep everything by the book and don t tolerate any exceptions. Squeeze the maximum out of every resource and every there s a problem: Businesses aren t self-sufficient.

This article explores the key elements of a trust-based management approach. It will make the case that trust is a much more versatile and powerful way than control to

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