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Corrective Action Reports - CALA

November 22/23, 2004 CAEAL PT Workshop1 ACLAECAEALC orrective Action ReportsWhy are they important?November 22/23, 2004 CAEAL PT Workshop2 ACLAECAEAL For laboratories reporting unsatisfactoryresults, the laboratory accreditation bodyshould have policies to:a) Have the laboratory investigate andcomment on its performance within anagreed time-frame. ISO/IEC Guide 43-2 November 22/23, 2004 CAEAL PT Workshop3 ACLAECAEALR emedial Action Each time an accredited lab receives a failing PTscore (<70) for any given parameter, a CARshowing the completed Action items must CAEAL PT related Policy # 7 November 22/23, 2004 CAEAL PT Workshop4 ACLAECAEAL Improves the quality of laboratory data. Minimizes inclusion of poor data in PTprogram. Demonstrates a commitment to of Corrective Action ReportsNovember 22/23, 2004 CAEAL PT Workshop5 ACLAECAEAL HeaderCAEAL PROFICIENCY TESTING PROGRAMCORRECTIVE Action REPORT (CAR) FORMJ anuary 2004 StudyMEMBERSHIPNO:123 MATRIX:Water (Inorganic)LABORATORY:ABCTEST GROUP:C-01 CONTACT:John DoePARAMETER:AlkalinityTELEPHONENO:(555) 555-5555 APPENDIX SuspensionCorrective Action ReportNovember 22/23, 2004 CAEAL PT Workshop6 ACLAECAEAL Section AADETAILS OF PROFICIENCY TESTING FAILURE/ANALYSISCONDITIONS:(identify analyst, instrument, analytical technique, samplepreparation, media type etc.

November 22/23, 2004 CAEAL PT Workshop 8 ACLAE CAEAL Section B: Root cause not identified B CORRECTIVE ACTION PLAN: (identify root cause and action to prevent reoccurrence) Investigated: Analytical QC, training, regent preparation, method validation, calculations, reporting,

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