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Crisis (hostage) negotiation: current strategies and ...

Crisis ( hostage ) negotiation: current strategies and issues inhigh-risk conflict resolutionGregory M. Vecchia,*, Vincent B. Van Hasseltb, Stephen J. RomanocaCrisis Negotiation Unit, Federal Bureau of Investigation, FBI Academy, United StatesbCenter for Psychological Studies, Nova Southeastern University, United StatescCrisis and Security Management, Control Risks Group, Washington, DC, United StatesReceived 24 August 2003; received in revised form 14 September 2004; accepted 4 October 2004 AbstractCrisis ( hostage ) negotiation has been described as the most significant development in lawenforcement and police psychology over the past several decades. This paper reviews three primarycomponents of Crisis negotiation: (1) the incorporation of Crisis management and intervention incurrent broad-spectrum approaches to Crisis negotiation; (2) the Behavioral Change Stairway Model(BCSM), constructed by the Federal Bureau of Investigation s (FBI) Crisis Negotiation Unit (CNU),that provides a systematic, multistep process directed toward peaceful, nonlethal resolution of criticalincidents; and (3) role-playing as a vital tool in the assessment and training of Crisis negotiation and limitations in the field of Crisis negotiation are highlighted; suggestions fordirections that future work in this area might take are Elsevier Ltd.

requires the application of appropriate crisis intervention techniques. 1.2. Tactical vs. negotiated resolution A tactical response refers to actions taken by a Special Weapons and Tactics (SWAT) or similar specialized unit to resolve either the hostage or non-hostage situation (Mijares, McCarthy, & Perkins, 2000).

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