CRITICAL FACTORS THAT INFLUENCE E-PROCUREMENT ...

JOURNAL OF PUBLIC PROCUREMENT, VOLUME 6, ISSUES 1 & 3, 70-99 2006 CRITICAL FACTORS THAT INFLUENCE E-PROCUREMENT IMPLEMENTATION SUCCESS IN THE PUBLIC SECTOR Kishor Vaidya, A. S. M. Sajeev and Guy Callender* ABSTRACT. This paper presents the results of a literature survey developed to support a proposed model of the CRITICAL Success FACTORS (CSFs) likely to impact the success of E-PROCUREMENT initiatives in the public sector. It identifies a number of relevant variables for each CSF and presents a model for future research. It also analyses the relative importance of different CSFs and observes that organization and management FACTORS are the most important category for success of E-PROCUREMENT initiatives. If E-PROCUREMENT initiatives in the public sector are to assist the development of E-PROCUREMENT across the information economy, there should be wider discussion and agreement on what constitutes the relevant CSFs and how the achievement of success can be assessed.

Systems (IS) and management disciplines have studied the implementation issues of the traditional IOS in the private sector from various perspectives, there have been few implementation studies on Internet/Web-based IOS, especially on e-Procurement in the public sector. Furthermore, while there have been some academic studies

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