Transcription of CUSTOMER-FOCUS: Taking Ownership! - The …
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CUSTOMER-FOCUS: Taking Ownership! - The …
customer - focus : Taking Ownership! By David H. McNairLife s Twist and TurnsNo matter what industry you work in, or what company you work for, there will be problems. are caused by the company. Some by the customer , some by acts of God, and some by you. It s one of those darn facts of life. And as trite as the phrase may be, I ve always loved the s not the cards you re dealt, it s how you play them that counts. Like so many trite phrases, we know them, but we don t live them. And why not? I heard a someone speak recently to a group of employees, and he talked about his years as a marriage counselor.
CUSTOMER-FOCUS: Taking Ownership! By David H. McNair Life’s Twist and Turns No matter what industry you work in, or what company you work for, there will be
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