Transcription of Customer Journey – a method to investigate user …
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Customer Journey a method to investigate user experience Suvi Nenonen, Helsinki University of Technology Heidi Rasila, Helsinki University of Technology Juha-Matti Junnonen, Helsinki University of Technology Sami K rn , Helsinki University of Technology ABSTRACT Workplaces are stages for work experiences. There is a need to understand the experience as a definitive factor in workplace management. However the ways to investigate the experience are many and there are many perspectives to approach the methods . This paper aims to answer the question how to asses the work environments from the user perspective, as part of user experience ?
Customer Journey – a method to investigate user experience Suvi Nenonen, Helsinki University of Technology Heidi Rasila, Helsinki University of Technology
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From Dagstuhl Seminar on Demarcating, User experience, From Dagstuhl Seminar on Demarcating User Experience, Elements of User Experience, Mutual Fund account opening with CAMS eKYC, User, ExperienCe, User experience Capabilities assessment, Colloidal Silver User’s, User Interface Guidelines, UX IS NIS NOTOT UI