Transcription of CUSTOMER SATISFACTION EVALUATION FOR ONLINE FOOD …
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CUSTOMER SATISFACTION EVALUATION FOR ONLINE FOOD …
Volume 5 Issue 19 (December 2020) PP. 123-136. DOI: JOURNAL OF INFORMATION. SYSTEM AND TECHNOLOGY. MANAGEMENT (JISTM). CUSTOMER SATISFACTION EVALUATION FOR ONLINE . food SERVICE DELIVERY SYSTEM IN MALAYSIA. Norshita Mat Nayan1*, Mohd Khairul Azmi Hassan2. 1. Institute of , National University of Malaysia, Malaysia Email: 2. Kulliyyah of Information and Communication Technology, International Islamic University Malaysia, Malaysia Email: *. Corresponding Author Article Info: Abstract: Article history: The food delivery service industry is growing up and has a good potential rate Received date: in Malaysia and globally now. With social distancing the new norm, consumers Revised date: are demanding to have takeout food delivered in parallel with government Accepted date: standard procedure in the Covid-19 pandemic.
Dec 19, 2020 · The online food delivery service is gradually developing in the Malaysian market. Citizens are so active while using food ordering apps online, especially in the new norm of Covid-19 pandemic standard of procedure. Before the Covid-19 pandemic, online food delivery in Malaysia was an up-and-coming trend in urban areas with the help of ...
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