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CUSTOMER SERVICE COUNTER DESIGN GUIDELINES

Max. Height 40 Shelf Height 34 Patron s transaction COUNTER can be positioned as a shelf off to the side (as shown above) or directly in front of the employee s work SERVICE COUNTER DESIGN GUIDELINES (TYPE A: Main CUSTOMER SERVICE counters)SEATED WORKSTATIONSAT ADA COUNTER (ADJUSTABLE HEIGHT)TALLER SEATED ORSTANDING workstation (ADJUSTABLE HEIGHT)Please note employee height-adjustable workstations are recommended forseated workstation at ADA counters, taller seated and standing of removable, mobileunder- COUNTER storage unitspromote flexibility to adjustfor knee space as can beadjustable with a range of 24-32 inches in sTransactionCounter(see Detail A) COUNTER Depthand ComputerWorkstation(see Detail C)Provide height-adjustable workstationwith a range of 32 to 47 Provide storage space under COUNTER with knee clearance.

seated workstation at ADA counters, taller seated and standing workstations. Use of removable, mobile under-counter storage units promote flexibility to adjust for knee space as needed. Counter can be adjustable with a range of 24-32 inches in height. Patron’s Transaction Counter (see Detail A) Counter Depth and Computer Workstation (see ...

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