Customer Service Newsletter Incentive Programs

The following document offers advice that might be useful to any organization thinking about implementing an Incentive program. Editor Customer Service Newsletter Incentive Programs Compiled by: Kathy Friend, CHA. Performance Consultant and Director, Marketing Information Choice Hotels International This document was prepared for Property Systems, Choice Hotels International by Kathy Friend and is used to show how Choice Hotel operators can use an Incentive program to their best advantage. She can be reached by email at: Building your Revenue through technology, technique and strategy! Incentive Programs Performance Consulting Table of Contents Why an Incentive Program? ..3. Making the most of your program ..4. Rules of the program .5. Various Incentive program ideas: Upselling Program .6. Outlet Business Boost 7. Exceeding Budgeted Revenues .8. RevPAR Increase.

Incentive Programs Performance Consulting Choice Hotels International 5 Version 1.0 - 05/08/00 Incentive Program Rules Rule #1 The program starts on _____ and ends on _____. Rule #2 The following positions are eligible to participate in the program: Rule #3 To be eligible, you must be employed continuously from the start of to the end of

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