Design for Six Sigma (DFSS): lessons learned from …

48 Int. J. Six Sigma and Competitive Advantage, Vol. 4, No. 1, 2008. Design for Six Sigma ( dfss ): lessons learned from world -class companies Arash Shahin Department of Management University of Isfahan, Isfahan, Iran Fax: +98 311 793 2604. E-mail: Abstract: Design for Six Sigma ( dfss ) is a powerful approach for designing products, processes and services to meet the needs and expectations of the customer while driving down quality costs. It involves the utilisation of powerful and useful statistical tools to predict and improve quality before building prototypes. This paper attempts to study dfss and the associated experiences of world -class companies. For this purpose, dfss methodologies are introduced and compared with Six Sigma methodology.

Design for Six Sigma (DFSS): lessons learned from world-class companies 49 1 Introduction Six Sigma is a business performance …

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