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Developing a Needs Based Library Service
Information for Social Change Issue 26 Developing a Needs Based Library Service John Pateman The language of Needs has become a dominant concept in the contemporary discourse on public services . For example, Framework for the Future (DCMS, 2003), the government s ten year strategy for public libraries, has many references to meeting community Needs : "Some are vital agents of change in their communities, reaching out to the people who need them most whether they are long standing users or not. Others are much more passive - they lend books and they respond to the demands of their regular So I think we need to define libraries' modern mission.
Information for Social Change Issue 26 Developing a Needs Based Library Service John Pateman The language of needs has become a dominant concept in the contemporary
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