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Developing Culturally Responsive Approaches to Serving Diverse Populations: A Resource Guide for community -Based OrganizationsMichael L pez, Kerry Hofer, Erin Bumgarner, and Djaniele Taylor March 2017 Publication # 2017-17 ContentsIntroduction ..11. Defining and Understanding Cultural Competency ..32. Choosing Interventions for Diverse Populations ..73. Conducting a Needs Assessment ..154. Measurement Considerations for Diverse Populations ..215. Collaboration Through a Diversity Lens ..246. Workforce Diversity Organizational and Staffing Capabilities ..257. Budgeting The Cost of Responsiveness to Serving Diverse Populations ..26 References ..27 List of TablesTable 1. Resources for defining and understanding cultural competency ..2 Table 2. Resources addressing the understanding of diverse populations ..9 Table 3. Resources for conducting a needs assessment ..17 Table 4. Resources for measurement and measure considerations.
The first goal of this resource guide is to help community-based service ... A model that incorporates this concept is described in Enhancing Cultural Competence in Social Service Agencies: ... • Developing goals and identifying milestones to measure progress.
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