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Developing Meaningful Key Performance Indicators to ...

1/16/201711| Topic goes here | Project number | 2008 National University Health SystemEducationClinical CareResearchDeveloping Meaningful Key Performance Indicators to Objectivize Radiographer Performance Management and Drive Quality ImprovementSiok Mei Ng, Michael Ong, Swee Ling Koh, Mei Chyi KokDepartment of Diagnostic ImagingNational University HospitalBackground1/16/20172 Department of Diagnostic Imaging 4 Imaging Centres Diagnostic Imaging @ Main Building, Level 2 Functional Imaging Centre @ Main Building, Level 1 Kent Ridge Wing Imaging Centre @ Kent Ridge Wing, Level 3 Diagnostic Imaging @ Medical Centre, Level 4 3 Integrated Centres Breast Care Centre Emergency Dental 300 staff (140 Radiographers) Approximately 360,000 exams / yearTotal Performance Management Key Performance Indicators - Clinical competency checklists- Departmental targetsCore Competenc

1/16/2017 4 Meaningful key performance indicators (KPIs) in Radiographers' performance management • Increases Objectivityto complement existing subjective clinical competency assessment • Meaningful, all rounded KPIs that are

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