Transcription of DIRECTV Standard Professional Installation Guidelines
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DIRECTV Standard Professional Installation Guidelines
DIRECTV . Standard Professional Installation Guidelines Updated March 30, 2006. Retail Version 2. The basic DIRECTV residential Installation includes the following: 1. Confirmation of Installation appointment. DIRECTV recommends that at a minimum, each customer should receive two (2) pre-calls from the retailer's Installation company prior to any work being performed and one (1) post-call after work has been performed. Contact the customer: Two (2) to three (3) days in advance of their scheduled Installation to confirm both the appointment window and work to be performed.
1 INTRODUCTION All employees, contractors or agents, working for a DIRECTV dealer/retailer/sales agent, are required to follow the practices, procedures and standards found in this manual.
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