Transcription of Disaster Assistance Program - Small Business Administration
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Disaster Assistance Program - Small Business Administration
SBA SOP 50 30 9. _____. Disaster Assistance Program Office of Disaster Assistance Small Business Administration Small Business Administration . STANDARD OPERATING PROCEDURE. SUBJECT: REV. Disaster Assistance Program SECTION NO. 50 30 9. INTRODUCTION. 1. Purpose: To establish policy for the Disaster Assistance Program . 2. Personnel Concerned: All SBA personnel involved in administering the SBA Disaster Assistance Program . 3. Directives Cancelled: SOP 50 30 8 and all Numbered Memos issued reflecting changes to 50 30 8. 4. Originator: Office of Disaster Assistance AUTHORIZED BY: EFFECTIVE DATE. 05/31/18. James E. Rivera Associate Administrator PAGE. for Disaster Assistance 1. SBA Form 989 (5-90) Ref: SOP 00 23. This form was electronically produced by Elite Federal Forms, Inc. 50 30 9. Contents CHAPTER 1 .. 1. Program INTRODUCTION .. 1. OVERVIEW .. 1. AUTHORITY .. 1. CHANGES AND EXCEPTIONS TO POLICY AND SOP REQUIREMENTS .. 2. TYPES OF Disaster DECLARATIONS AND OTHER 2.
The disaster assistance program is customer driven. The people coming to you for assistance have been through a traumatic experience from which they may not have recovered. You are there to help, not to further discourage them. It is absolutely essential that you exercise tact, compassion, and professionalism at all times. 1.2. AUTHORITY
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