Transcription of DOES WORKING FROM HOME WORK? EVIDENCE FROM
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DOES WORKING FROM home WORK? EVIDENCE FROM. A CHINESE EXPERIMENT*. Nicholas Bloom James Liang John Roberts Zhichun Jenny Ying A rising share of employees now regularly engage in WORKING from home (WFH), but there are concerns this can lead to shirking from home .'' We report Downloaded from at Stanford University on March 3, 2015. the results of a WFH experiment at Ctrip, a 16,000-employee, NASDAQ-listed Chinese travel agency. Call center employees who volunteered to WFH were randomly assigned either to work from home or in the office for nine months.
work satisfaction and had more positive attitudinal survey out-comes. Fourth, one down side of WFH appears to be that, condi-tional on performance, it was associated with reduced rates of promotion of about 50%. There are some obvious concerns with these results. First, was quality sacrificed for quantity by the home workers? Using
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