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E-Government and E- governance : Definitions/Domain Framework and Status around the World Shailendra C. Jain Palvia1* and Sushil S. Sharma2 ABSTRACT E-Government refers to the delivery of national or local government information and services via the Internet or other digital means to citizens or businesses or other governmental agencies. E-Government is a one-stop Internet gateway to major government services. E-Government facilitates provision of relevant government information in electronic form to the citizens in a timely manner; better service delivery to citizens; empowerment of the people through access to information without the bureaucracy; improved productivity and cost savings in doing business with suppliers and customers of government ; and participation in public policy decision-making.
E-Government and E-Governance: Definitions/Domain Framework and Status around the World Shailendra C. Jain Palvia1* and Sushil S. Sharma2 ABSTRACT E-government refers to the delivery of national or local government information and
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