Transcription of (Eds.), Employee Engagement in Theory and Practice. London ...
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(Eds.), Employee Engagement in Theory and Practice. London ...
1 Schaufeli, (2013). What is Engagement ? In C. Truss, K. Alfes, R. Delbridge, A. Shantz, & E. Soane (Eds.), Employee Engagement in Theory and Practice. London : Routledge. Chapter 1 What is Engagement ? Wilmar Schaufeli INTRODUCTION Everyday connotations of Engagement refer to involvement, commitment, passion, enthusiasm, absorption, focused effort, zeal, dedication, and energy. In a similar vein, the Merriam-Webster dictionary describes the state of being engaged as emotional involvement or commitment and as being in gear . This chapter focuses on Engagement at work, a desirable condition for employees as well as for the organization they work for. Although typically Employee Engagement and work Engagement are used interchangeably, this chapter prefers the latter because it is more specific.
instance from job related attitudes such as job satisfaction and organizational commitment, and from work addiction and personality dispositions (section 3). The most important theoretical frameworks are discussed that are used to explain engagement (section 4) and the organizational outcomes of engagement are elucidated (section 5).
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