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Effective Communication - FEMA

Effective Communication Independent Study December 2005 FEMA TABLE OF CONTENTS Effective Communication Page i Page Course 1 Unit 1: Course Introduction Introduction .. Unit 1 Objectives .. Course Course Overview .. Communicating Activity: If I Could Do It Over Various Groups Respond Differently .. Activity: Personal Learning Goals .. Summary and Transition .. Personal Learning Goals .. Unit 2: Basic Communication Skills Introduction .. Unit 2 Objectives .. Communication Models .. Communication Is a Two-Way Process.

Effective Communication Page 1.5 Various Groups Respond Differently In the units that follow you will examine how different segments of your audience respond to emergency communication and how an identical message can have different meanings for different groups.

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