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Effective Communication - Reading Material

1 Training Program on Effective Communication Reading Material National Institute of Agricultural Extension Management (An Organization of the Ministry of Agriculture, Govt. of India) Rajendranagar, Hyderabad 500 030, Andhra Pradesh, India 2 CONTENTS Subject Pg. No. 1. Communication importance, process and elements 01-05 2. Organizational Communication 06-10 3. Verbal Communication 11 4. Written Communication 12 5. Nonverbal Communication 13-17 6. Communication Styles 18-19 7. Feedback in Communication 20-25 8. Listening in Communication 26-31 9. Assertive Communication 32-33 10. Persuasion Skills 34-38 11. Presentation skills 39-48 12. Problems or Barriers to Effective Communication 49-52 Effective Communication 53-58 31. Communication importance, process and elements Communication is one of the most basic functions of management, the manager can make a good decision, think out well conceived plans, establish a sound organization structure, and even be well linked by his associates.

spoken words and gestures. Communication can be defined as process of transmitting information, thoughts, opinions, messages, facts, ideas or emotions and ... The command and instructive functions serve to make the employee aware ... public address systems, telephones, closed-circuit television are examples ...

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