Electricity

There's another page with details of how to contact us and who to call in an emergency. What you pay for A lot happens behind the scenes to get energy into your home. The diagrams below show how your energy bill is made up. How to pay About half of your bill pays for the energy itself. The rest covers costs such as delivering energy to your home, meeting the cost of government schemes and keeping your account running smoothly, and VAT. Direct Debit You can pay an agreed amount each month Electricity or alternatively you can choose to pay your bill in full. Phone us on 0333 200 5100 to 5% VAT this is set by the government. arrange to set up a Direct Debit or visit our 21% Environmental and social obligations we take website at part in government schemes to improve energy Debit card or credit card efficiency, fund renewable energy and help Online vulnerable customers.

Make cheques out to ‘EDF Energy Customers Ltd’ and write your EDF Energy account number on the back. You need to allow seven working days for your payment to reach us. (You may have to pay a fee at some banks and building societies.) At a Post Office branch Take this bill and your payment (cash or cheque) to any Post Office. Make cheques out to

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