EMBRACING CHANGE, Strength

EMBRACING change , CHANNELLING. Strength Financial year 2020 saw Amway steadfastly weathering a highly challenging business environment weighed down by the impact of the COVID-19 pandemic and related lockdowns. While our topmost priority was to keep people safe, we also maintained a resolute focus on strengthening our brand and market position, as well as supporting our Amway Business Owners, employees and the communities impacted by the pandemic. At the same time, we continued to make strategic infrastructural investments and leverage innovation to futureproof ourselves. All these efforts, among others, enabled us to turn in a strong top line performance in 2020 and safeguard the overall health and sustainable growth of our business. This year's Annual Report cover with the tagline EMBRACING change .

suppliers and last-mile delivery partners tried to cope with the surge in orders. Through hard work, we made improvements and were able to provide next-day delivery for Klang Valley orders and three-day delivery for outstation addresses. As the MCO restrictions were loosened and our retail shops were allowed to resume operations, we invested

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  Change, Partner, Embracing, Embracing change

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