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Emotional Competence Framework - eiconsortium.org

The Consortium for Research on Emotional Intelligence in Organizations EI Framework ( ) 1 The Emotional Competence Framework SOURCES: This generic Competence Framework distills findings from: MOSAIC competencies for professional and administrative occupations ( Office of Personnel Management); Spencer and Spencer, Competence at Work; and top performance and leadership Competence studies published in Richard H. Rosier (ed.), The Competency Model Handbook, Volumes One and Two (Boston : Linkage, 1994 and 1995), especially those from Cigna, Sprint, American Express, Sandoz Pharmaceuticals; Wisconsin Power and Light; and Blue Cross and Blue Shield of Maryland.

• Adapt their responses and tactics to fit fluid circumstances • Are flexible in how they see events Innovativeness: Being comfortable with and open to novel ideas and new information. People with this competence: • Seek out fresh ideas from a wide variety of sources • Entertain original solutions to problems • Generate new ideas

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