Transcription of Emotions and Moods - Pearson
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Emotionsand MoodsLEARNING OBJECTIVESA fter reading this chapter, you should be able to:Reason is, and ought only to be the slave of the passions,and can never pretend to any other office than to serveand obey them. David Hume5 Discuss the impact emotional laborhas on the case for and the caseagainst emotional concepts on Emotions andmoods to OB Emotions from the different aspects the sources of Emotions external constraints 12/15/05 12:25 PM Page 258 CHAPTERon the grounds of his flagship hotel andcasino, The Mirage. At the same time,while Wynn was in charge of theMirage, it was high on Fortune slist of America s Most , in contrast to Wynn s volatile person-ality, his new hotel is meant to appeal to peo-ple s desire for calm-ness.
The prevailing thought was that such emotions were the antithesis of rationality. Even though researchers and managers knew that emotions were an inseparable part of everyday life, they tried to create organizations that were emotion-free. That, of course, wasn’t possible.
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