Transcription of Empathy in the Workplace A Tool for Effective …
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Empathy in the Workplace A Tool for Effective …
WHITE PAPER. Empathy in the Workplace A Tool for Effective Leadership*. By: William A. Gentry, Todd J. Weber, and Golnaz Sadri *This white paper is based on a poster that was presented at the Society of Industrial Organizational Psychology Conference, New York, New York, April 2007. Contents Introduction 1. Empathy and Performance: What's the Connection? 2. The Research 3. The Findings 4. Empathy Can Be Learned 6. Conclusion 9. References 10. About the Authors 11. Introduction A top priority for many organizations is With such high stakes, talent management to look beyond traditional strategies for and human resource professionals as well management development and recruitment as senior executives are pursuing multiple to create a cadre of leaders capable of strategies for developing more Effective moving the company forward.
Contents Introduction 1 Empathy and Performance: What’s the Connection? 2 The Research 3 The Findings 4 Empathy Can Be Learned 6 Conclusion 9
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