Transcription of Empathy in the Workplace A Tool for Effective Leadership*
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Empathy in the Workplace A Tool for Effective Leadership*
WHITE PAPERE mpathy in the WorkplaceA Tool for Effective Leadership* By: William A. Gentry, Todd J. Weber, and Golnaz Sadri*This white paper is based on a poster that was presented at the Society of Industrial Organizational Psychology Conference, New York, New York, April 1 Empathy and Performance: What s the Connection? 2 The Research 3 The Findings 4 Empathy Can Be Learned 6 Conclusion 9 References 10 About the Authors 11 2016 Center for Creative Leadership.
leaders now need to lead people, collaborate with others, be able to cross organizational and cultural boundaries and need to create shared direction, alignment, and commitment between social groups with very different histories, perspectives, values, and cultures. It stands to reason that empathy would go a long
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