Transcription of EMPLOYEE ATTITUDES AND JOB SATISFACTION
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EMPLOYEE ATTITUDES AND JOB SATISFACTION
Happy employees are productive employ-ees. Happy employees are notproductiveemployees. We hear these conflicting state-ments made by HR professionals and man-agers in organizations. There is confusionand debate among practitioners on the topicof EMPLOYEE ATTITUDES and job SATISFACTION even at a time when employees are increas-ingly important for organizational successand competitiveness. Therefore, the purposeof this article is to provide greater under-standing of the research on this topic andgive recommendations related to the majorpractitioner knowledge indicated indirectly in a study of HRprofessionals (Rynes, Colbert, & Brown,2002), as well as based on our experience,the major practitioner knowledge gaps inthis area are: (1) the causes of EMPLOYEE at-titudes, (2) the results of positive or negativejob SATISFACTION , and (3) how to measure andinfluence EMPLOYEE ATTITUDES . Within eachgap area, we provide a review of the scien-tific research and recommendations forpractitioners related to the research find-ings.
good match between employees and jobs will ensure people are selected and placed into jobs most appropriate for them, which, in turn, will help enhance their job satisfaction. tion. Even though organizations cannot di-rectly impact employee personality, the use of sound selection methods and a good match between employees and jobs will en-
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