Transcription of Enhanced Telecom Operations Map (eTOM) The Business ...
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Enhanced Telecom Operations Map (eTOM) The Business process framework For The Information and Communications Services Industry GB921 TMF Approved Version March 2004 TeleManagement Forum 2004 eTOM Business process framework Page iii Executive Summary The Enhanced Telecom Operations Map is an ongoing TM Forum initiative to provide a Business process framework for use by service providers and others within the telecommunications industry. The TM Forum Enhanced Telecom Operations Map (or eTOM for short) describes all the enterprise processes required by a service provider and analyzes them to different levels of detail according to their significance and priority for the Business .
This release of the Enhanced Telecom Operations Map® (eTOM) Business Process Framework Version 4.0 is the result of the combined efforts of a large group of …
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