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Environmental Management System (EMS) Manual

Page 1 of 35 2018, Mango Ltd. All Rights Reserved. Environmental Management System (EMS) Manual This Manual has been documented around Mango Limited s certified Management System . It should be used as a template only. It is designed to be modified to reflect your organisation. Page 2 of 35 2018, Mango Ltd. All Rights Reserved. Contents Context of the Organisation .. 4 Company Overview .. 4 External and Internal Issues .. 4 Interested Parties .. 4 Vision, Mission and 5 SWOT 5 Key Business Strategies .. 6 Scope .. 6 Management Representative .. 7 EMS Structure .. 7 Process Flow .. 9 Leadership .. 10 Leadership and Commitment .. 10 Environmental Policy .. 11 Organisation Roles, Responsibilities and Authorities .. 11 Planning .. 13 Actions to Address Risks and Opportunities .. 13 Legal and Other Requirements .. 15 Objectives, Targets and Plans .. 17 Support .. 18 Resources and 18 Training, Competency and Knowledge Management .

• Flexible to meet a wide range of customer service issues. • Open to suggestions to improving the product • Owners have recognised the need to have external expertise to grow the business. • Looking at ways of improving the business. • Identification of good partners to meet our standards/ requirements.

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