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Environmental, Social and Governance Report

environmental , Social and Governance Report 2019 2020. Table of 02 Message from Our Chairman and CEO. 03 ESG Strategy and Approach 07 Addressing Climate Change Contents 29 Operating Safely 37 Supporting Our Team Members 47 Serving Our Customers 51 TCFD and SASB Indexes 53 Data Tables About this Report In this 2019 2020 ESG Report , we include a discussion of American's approach to managing our most material ESG issues, along with American Airlines is committed to providing regular and transparent highlights of our progress and performance in 2019 and, where information about our strategies and performance on the environ- relevant, into 2020.

At American Airlines, we know that rigorous management of environmental, social and governance (ESG) issues is critical to the long-term success of our company and our planet. This includes effectively governing our business and holding ourselves accountable on a set of key issues that are important to our company and our stakeholders.

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