Ethical and Unethical Communication

Ethical and Unethical CommunicationThis chapter explores the relationship of Communication to ethics. Introductions to general guidelines for ethicalcommunication, related dialogic virtues and skills, and additional tools for recognizing and addressing ethicalissues are included. The principles, guidelines, and tools outlined below reflect insights from numerousdisciplines and are applicable within and across diverse 21st-century the use of available resources to convey information, to move, to inspire, to persuade, toenlighten, to connect is an inherently Ethical undertaking. Regardless of context, Communication involveschoice, reflects values, and has consequences. These three key elements of Communication form the basis of itsethical is the study of values, of what is more or less important, of the good, of behavioral guidelines andnorms. Ethics provides frameworks and tools for recognizing and assessing available options and fordifferentiating between more or less morally justified pathways in any given have identified numerous approaches to the study of Communication ethics (Arneson, 2007; Boss,2004; Bracci & Christians, 2002; Jaksa & Pritchard, 1994; Johannesen, 2002; Makau & Arnett, 1997).

How these individuals choose to respond to their circumstances often profoundly affects the quality of the organizational environment. This sense of quality relates directly to a second key feature of moral agency across communication contexts. While the communicator's goals (the intentions or ends of communication) are important, so too are ...

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