Ethics in the Workplace

2014 GAWP Customer Service Workshop1 Gwen Ruff, SPHRSVP, Strategic Planning and Employee ServicesColumbus Water WorksETHICS IN THE Workplace In an ideal Workplace , structures and relationships will work together around core values that transcend self interest. Core values will inspire value creating efforts as employees feel inspired to do what is right, even when the right thing is hard to do SHRM Foundation Shaping an Ethical Workplace CultureAccording to the Ethics Resource Center s 2013 National Business Ethics survey, 41 percent of US workers reported they had witnessed or observed unethical or illegal misconduct on the job. Not all these incidents were major infractions Creates a culture that tolerance for such behaviors is acceptable The result is an organization with high turnover, lower productivity, increased costs, and poor morale2014 GAWP Customer Service Workshop2 What is Ethics ?

• Is the core of workplace culture – culture is unique to each organization • Strong ethics are essential to successful business operations • Basic principles by which we live good lives • Ethics encompass work organizations, home, education, community and political relationships

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