Evaluating Performance in Information Technology

MANAGEMENT. S T R AT E G Y. MEASUREMENT. M A N AG E M E N T AC C O U N T I N G G U I D E L I N E. Evaluating Performance in Information Technology By Marc J. Epstein and Adriana Rejc Published by The Society of Management Accountants of Canada, the American Institute of Certified Public Accountants and The Chartered Institute of Management Accountants. N OT I C E TO R E A D E R S. The material contained in the Management Accounting Guideline Evaluating Performance in Information Technology is designed to provide illustrative Information with respect to the subject matter covered. It does not establish standards or preferred practices. This material has not been considered or acted upon by any senior or technical committees or the board of directors of either the AICPA, CIMA or The Society of Management Accountants of Canada and does not represent an official opinion or position of either the AICPA, CIMA or The Society of Management Accountants of Canada.

Executive Officers (CEOs) and business unit leaders view IT as a value destroyer or a cost rather than a value creator implying its corroding impact on the organization’s competitive advantage. On the other hand, the advocates of the bold and comprehensive new vision of how organizations can use information technology

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