Evaluating the Effectiveness of Performance Management

INTEGRATIVE CONCEPTUAL REVIEWE valuating the Effectiveness of Performance Management :A 30-Year Integrative Conceptual ReviewDeidra J. SchleicherTexas A&M UniversityHeidi M. BaumannBradley UniversityDavid W. Sullivan and Junhyok YimTexas A&M UniversityThis integrative conceptual review is based on a critical need in the area of Performance Management (PM), where there remain important unanswered questions about the Effectiveness of PM that affect bothresearch and practice. In response, we create a theoretically grounded, comprehensive, and integrativemodel for understanding and measuring PM Effectiveness , comprising multiple categories of evaluativecriteria and the underlying mechanisms that link them. We then review more than 30 years (1984 2018)of empirical PM research vis-a`-vis this model, leading to conclusions about what the literature has studiedand what we do and do not know about PM Effectiveness as a result.

Keywords: performance management, performance appraisal, evaluation, integrative conceptual review Despite the popularity of performance appraisal (PA) and per-formance management (PM) in both research and practice, there is a great deal yet to know about the effectiveness of these practices. Consider, for example, the following observations.

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  Performance, Management, Performance management, Formance, Of performance, Of performance management, Per formance management

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