Evernorth Behavioral Administrative Guidelines

Table of Contents PCOMM-2021-1080 8/21 Evernorth Behavioral Administrative Guidelines For contracted psychiatrists, psychologists, master-level therapists, hospitals, and facility based programs. The Evernorth Behavioral Administrative Guidelines were previously referred to as the Medical Management Program. Page 2 of 114 Table of contents Introduction .. 8 Inside the guide .. 8 Our commitment and mission .. 8 Contact us .. 8 Notes .. 8 Regulatory addenda and state-specific information .. 10 Important contact information .. 11 Demographic information and directory .. 13 Benefit plan designs and features .. 14 Products .. 17 Cigna Choice Fund .. 17 Cigna debit card transactions .. 17 ID cards quick guide .. 18 G ID cards .. 18 Strategic Alliances .. 18 Shared administration .. 20 Payer solutions segment .. 21 Medicare Advantage .. 22 Medicare managed care .. 22 Access to records and facilities .. 22 Confidentiality and accuracy of participant records.

Evernorth Behavioral Health, Inc. is a subsidiary of Cigna and the behavioral network for customers with Cigna health plans. Note, however, we also sell behavioral health solutions to clients who may not have Cigna health plans. Evernorth providesbehavioral care benefit management, employee assistance and work/life programs to consumers

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  Health, Employee, Behavioral, Assistance, Behavioral health, Employee assistance

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