Everyone Connected - jaarverslag2017.kpn

Everyone ConnectedKPN Integrated Annual Report 2017 2 KlasseContact feels just like I m at school. I really can still communicate normally with the outside world. I try not to use my phone on public transport. Everyone connectedWe make life more free, fun and easy by connecting people. We re passionate about offering secure, reliable and future-proof networks and services, enabling people to be Connected anytime, anywhere, whilst at the same time creating a prosperous and more sustainable connect people through our products and services, as well as by supporting socially responsible initiatives. The KPN Mooiste Contact Fonds, which celebrated its 10th anniversary in 2017, connects vulnerable groups in society, such as elderly people or sick children, with the world around them. In our online annual report ( ), we take a closer look at this in a documentary about the significance of social contact in a digital at a glance Who we are and what we doThe long-term value we create 1 KPN at a glanceIntroduction by the CEO 2 Our main achievements 4 Review of the year 5 Who we are and what we doOur purpose and the world around us 6 Our strategy and activities 8 Our value creation model 10 Our capitals to operate 13 T

1 KPN at a glance Introduction by the CEO 2 Our main achievements 4 Review of the year 5 Who we are and what we do Our purpose and the world around us 6

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