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Example risk assessment for a call centre

1 of 4 pagesExample risk assessment : call centreHealth and Safety ExecutiveExample risk assessment for a call centreSetting the sceneThe office manager carried out the risk assessment at this call centre , which occupies a single storey of a ten-storey office block. Forty staff work at the call centre , 20 work part-time and two members of staff are wheelchair users. Staff turnover is 30% per year. The centre is staffed from 8:00 am to 8:00 pm. The offices contain typical office furniture and equipment. There is a staff kitchen, where drinks can be prepared and food heated, and toilet and washing reminderThis Example risk assessment shows the kind of approach a small business might take.

Example risk assessment: Call centre 1 of 4 pages Health and Safety Executive Example risk assessment for a call centre Setting the scene The office manager carried out the risk assessment

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