Transcription of Excerpt from Chapter Eight Exit, Voice and Loyalty
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Excerpt from Chapter Eight Exit, Voice and Loyalty
The Social ContractSummer 1994272 Professor Hirschman wrote this book while in residence at the Center for Advanced Studiesin the Behavioral Sciences at Stanford University. Reprinted by permission of the publishersfrom exit , Voice , and Loyalty : Responses to Decline in Firms, Organizations, and States byAlbert O. Hirschman, Cambridge, Mass.: Harvard University Press, 1970 by the Presidentand Fellows of Harvard from Chapter EightExit, Voice and Loyalty :Responses to Decline in Firms, Organizations and StatesBy Albert O. Hirschman[Editor's Note: The author argues that there are twotypes of response to unsatisfactory situations in one'sfirm, organization or country. The first is " exit " orleaving without trying to fix things. The second is" Voice ," that is, speaking up and trying to remedy thedefects.]
The Social Contract 272 Summer 1994 Professor Hirschman wrote this book while in residence at the Center for Advanced Studies in the Behavioral Sciences at Stanford University.
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