Transcription of Fast track THE RECOVERY
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Fast track THE RECOVERY
Annual Report and Accounts 2021 Fast track THE RECOVERYN avigating 2021 The 2021 financial year has been volatile with Covid-19 posing the most significant threat to the aviation industry in its history. Our business model and actions undertaken in the year mean that we are poised to take advantage of growth opportunities in the has an outstanding network of #1 and #2 positions in the primary airports around Europe, which customers favour. Customers are increasingly looking for value for money and are prioritising leisure travel, where we are particularly well were the world s first major airline to offset the carbon emissions from the fuel used for all flights and we continue to work tirelessly to minimise carbon across our operations. Who we areVISIT OUR WEBSITE FOR MORE INVESTOR aims to make travel easy, enjoyable and affordable for customers, whether it is for leisure or business.
3. A320neo versus previous generation A320 4. In the year ended 30 September 2021 5. Excluding restricted cash 6. Millward Brown brand tracker On-Time Performance (OTP) Customer satisfaction 7. Percentage of seats booked by customers who made a booking in the preceding 24 months 8. Within net debt, borrowings of £300 million
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