Transcription of FCA Business Plan 2018/19
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Business Plan2018/19 Business PlanContentsChair s foreword 5 Chief Executive s introduction 6 Our priority work for the year ahead 81 Our role 102 EU Withdrawal 163 Our priorities for 2018/19 194 Cross-sector priorities 20 Firms culture and governance 20 Financial crime (fraud & scams) and anti-money laundering (AML) 22 Data security, resilience and outsourcing 24 Innovation, big data, technology and competition 26 Treatment of existing customers 28 Long-term savings and pensions and intergenerational differences 30 High-cost credit 325 Sector priorities 34 Wholesale financial markets 34 Investment management 38 Retail lending 41 Pensions and retirement income 44 Retail investments 46 Retail banking 48 General insurance and protection 506 How we operate 53 Annex 1: Update on market-based activity 58 Annex 2: FCA organisational char
Business Plan Contents Chair’s foreword 5 Chief Executive’s introduction 6 Our priority work for the year ahead 8 1 Our role 10 2 EU Withdrawal 16
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