Transcription of February/March 2012 - Fasset
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February/March 2012 - Fasset
Essential Office EtiquetteFebruary/ march 2012 Essential Offi ce EtiquetteFacilitated by ATTE - The Training Edge (Pty) LtdFebruary/ march 2012 ALL RIGHTS RESERVED COPYRIGHTThe views expressed in this document are not necessarily those of the Seta sContents-i--i-CONTENTSCONTENTSF oreword/Introduction ..iiiLearning Map ..ivSession 1: etiquette and Rules of Behaviour ..1 Personal Behaviour ..2 Polite Society ..2 Conventional Rules ..3 Session 2: Dealing with Colleagues ..5 The Elements of a Relationship ..6 Displaying Aff ection ..10 Addressing Colleagues ..10 Conversations at Work ..11 etiquette for Personal Contact ..12 Romantic Interaction ..16 Sexual Harassment ..17 Accommodating Colleagues with a Disability ..18 Session 3: Professional Conduct ..21 Professional Communication.
Icons-iii-FOREWORD/ INTRODUCTION You have chosen Business Etiquette as one of your continuous professional development activities for 2012. We are going to have fun but when you have completed the program you will be able
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