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February/March 2012 - Fasset

Essential Office EtiquetteFebruary/ march 2012 Essential Offi ce EtiquetteFacilitated by ATTE - The Training Edge (Pty) LtdFebruary/ march 2012 ALL RIGHTS RESERVED COPYRIGHTThe views expressed in this document are not necessarily those of the Seta sContents-i--i-CONTENTSCONTENTSF oreword/Introduction ..iiiLearning Map ..ivSession 1: etiquette and Rules of Behaviour ..1 Personal Behaviour ..2 Polite Society ..2 Conventional Rules ..3 Session 2: Dealing with Colleagues ..5 The Elements of a Relationship ..6 Displaying Aff ection ..10 Addressing Colleagues ..10 Conversations at Work ..11 etiquette for Personal Contact ..12 Romantic Interaction ..16 Sexual Harassment ..17 Accommodating Colleagues with a Disability ..18 Session 3: Professional Conduct ..21 Professional Communication.

Session 1-3-Conventional Rules The rules of offi ce etiquette are unique to every organisation and it is important that you understand the rules in your environment in order to succeed.

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