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Federal Employee Program (FEP) Quick Reference Guide

Updated August 26, 2015 A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association page 1 of 2 Major Characteristics Benefits, Eligibility, Claims Status or Verification Claim Reviews, All Correspondence Preauthorization, Online Approval of Benefits for Select Outpatient Services and Inpatient Admissions Laboratory and Radiology Services Behavioral Health Services (Mental Health and Chemical Dependency) To receive Network benefits, FEP subscribers must receive medical care from Blue choice PPOSM physicians and professional provi

Federal Employee Program (FEP) for more information. Eligibility and benefit information may be obtained through Availity.com or a web vendor of your choice or call FEP Customer Service at 800-442-4607*. Claim Status may be obtained through the Availity Claim Status Tool or a web vendor of your choice. To adjust a claim, call FEP

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