Transcription of FINANCIAL ADVISERS ACT (CAP. 110)
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FINANCIAL ADVISERS ACT (CAP. 110)
Monetary Authority of Singapore FINANCIAL ADVISERS ACT (CAP. 110) GUIDELINES ON FAIR DEALING BOARD AND SENIOR MANAGEMENT RESPONSIBILITIES FOR DELIVERING FAIR DEALING OUTCOMES TO CUSTOMERS TABLE OF CONTENTS Introduction 1 1 Fair Dealing Outcome 1: Customers have confidence that they deal with FINANCIAL institutions where fair dealing is central to the corporate culture. Rationale Devising a clear strategy to achieve the fair dealing outcomes Aligning organisational policies and practices to the fair dealing outcomes Communicating the fair dealing outcomes as a priority for the FINANCIAL institution Monitoring implementation of the fair dealing strategy Key issues for self-assessment 5 5 5 6 8 8 9 2 Fair Dealing Outcome 2: FINANCIAL institutions offer products and services that are suitable for their target customer segments.
monetary authority of singapore financial advisers act (cap. 110) guidelines on fair dealing – board and senior management responsibilities for delivering fair dealing
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