Transcription of First Four Steps: Problem Definition
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First Four Steps: Problem Definition
KT AnalysisIntro Problem Solving in Computer ScienceCS@VT 2012 McQuain1. Collect and analyze information and data. List every relevent thing you can think of. Fill in missing Talk with people familiar with the Problem . Look past the obvious. Get clarifications when you don t If at all possible, view the Problem First Confirm all Four Steps: Problem DefinitionKT AnalysisIntro Problem Solving in Computer ScienceCS@VT 2012 McQuainUseful for troubleshooting, where cause of Problem is not premise is that there is something that distinguisheswhat the Problem IS from what it IS distinction column is the most Problem AnalysisKT AnalysisIntro Problem Solving in Computer ScienceCS@VT 2012 McQuainISIS NOTD istinctionCauseWhatIdentify:What is Problem ?
On a new model of airplane, flight attendants develop rash on arms, hands, face (only those places). Only occurs on flights over water. Usually disappears after 24 hours. No problems on old planes over those routes. Does not affect all attendants on these flights, but same number of attendants get it on each flight. Those who get rash have no
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