Transcription of For Agency/Organization Program Coordinators - Citigroup
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For Agency/Organization Program Coordinators - Citigroup
Citibank Government Travel Card GuideFor Agency/Organization Program CoordinatorsTable of ContentsI. General OverviewII. Responsibilities of Program ParticipantsIII. Account Setup and MaintenanceIV. Authorized Card UseV. Transaction ActivityVI. Statements of Account and InvoicesVII. Reconciliation ProceduresVIII. DisputesIX. Payment ProcessX. Account Suspension, Cancellation and ReinstatementXI. Essential, Standard and Ad Hoc ReportsXII. Training How to use this manualThis manual is designed to be a reference guide for processes and procedures used in the management of the Citibank Government Travel Card Program for Agencies/Organizations. The manual is divided into sections to help you manage your duties and responsibilities as an Agency/Organization Program coordinator (A/OPC). Also included are Appendices with ready references containing important information, telephone numbers, e-mail addresses and specific procedures for electronic interface with Citibank.
How to use this manual This manual is designed to be a reference guide for processes and procedures used in the management of the Citibank® Government Travel Card program for Agencies/Organizations.
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