Transcription of From the editor - Tata Group
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From the editor - Tata Group
From the editorFor those who were there at the beginning, it must seem like yesterday when THE 4 ATA Group TOOK ITS RST BABY STEPS ON THE BUSINESS EXCELLENCEJOURNEY "UT IT HAS BEEN TWO DECADES SINCE THAT START A TIME SPAN OVERWHICH 4 ATA COMPANIES BIG AND SMALL HAVE EMBRACED THE CONCEPT AND PRACTICE of a methodology that is essentially about making an enterprise better than itIS AND STICKING TO THE TASK YEAR AFTER YEAR )T TAKES EXTRAORDINARY COMMITMENT TO DO THIS CONSISTENTLY EVEN WHEN THE PROMISE OF REWARD IS OBVIOUS 3 UCH STAUNCHNESS OF PURPOSE DESERVES A SALUTE AND THAT IS WHAT THE COVER STORY IN this edition of Tata Review IMPACT OF THE PROCESSES AND PROGRAMMES ENSHRINED IN THE BUSINESSEXCELLENCE MODEL IS VISIBLE IN THE TRANSFORMATION OF THE 4 ATA Group AND ITS CONSTITUENTS 4HE ASSESSORS MENTORS AND OTHERS WHO HAVE HELPED MAKE THISHAPPEN HAVE BEEN THE BEST AMBASSADORS FOR BUSINESS excellence 4 HEY A
The business excellence journey (1994-2014) Twenty years ago, the Tata group set forth on a search for excellence that has had a far-reaching and lasting
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