Transcription of Giving and Receiving Feedback Leader Guide
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Giving and Receiving Feedback Leader Guide
Giving and Receiving Feedback Leader Guide Leader Guide Table of Contents BridgeSpan, Inc. 2003 Page i Rev. Date 9/23/2003 Table of Contents INTRODUCTORY MATERIAL Getting Started iii About This Guide iii The Program In Perspective vi Program Preparation vii Training At A Glance ix MODULES Self-Assessment 1 Giving Feedback 2 Receiving Feedback 4 Reviewing Your Assessments 5 Feedback 6 Reviewing Feedback ? 7 What is Feedback ? 11 How Do We Give Feedback ? 12 Redirection and Reinforcement 14 Communication Styles 17 What are Communication Styles? 18 Understanding Styles 21 Planning Feedback 25 Why Are You Providing Feedback ?
Getting Started Leader Guide Page vi Giving and Receiving Feedback The Program In Perspective Why a Giving and Receiving Feedback program? Valid feedback from others, when properly given, can make all the difference between success and failure on the job.
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